Huntington, WV Black History

Jacqueline Proctor

Deputy Commissioner, West Virginia Bureau of Senior Services

Jacqueline Proctor is the deputy commissioner of the West Virginia Bureau of Senior Services in Charleston. A role she has held since 2014, Proctor manages programs designed to provide information and services to seniors across the state. The bureau is the lead entity for programs serving older West Virginians. Along with other state and federal agencies, Proctor works to ensure that the bureau is the premier advocate for the provision of in-home and community-based services for the state’s seniors and others served by those programs.

A graduate of the University of Maryland, Proctor holds a bachelor’s degree in radio, television and film. In addition, she attended Simmons Graduate School of Management, graduating from the Developing Managers Program as well as attending New York University.

Prior to her current assignment, Proctor was deputy commissioner and director of communications for the West Virginia Division of Tourism from 2014-2016. In this role, she developed and coordinated the public relations strategy and media plans for the division. Working with journalists statewide and across the country, she assisted them in capturing the message and understanding the brand “Wild and Wonderful” that defines the West Virginia travel experience.

Prior to this position, Proctor was asked to join the senior staff as director of communications for Governor Earl Ray Tomblin. Her career in state government began with the West Virginia Division of Culture and History, where as deputy commissioner she had broad administrative oversight of the agency including external communications and marketing. Her career track in arts and cultural management began as general manager of the Huntington Symphony Orchestra where she handled the business, financial and legal affairs of the orchestra as well as the production and execution of all concert programs.

Upon her arrival, Proctor sought opportunities for community engagement. Serving on the Board of Connectors for Create Huntington, she hosted weekly “Chat and Chews” gatherings for community members seeking to launch local initiatives for positive impact in their neighborhoods. In addition, Proctor was appointed by Governor Manchin and continues to serve on the West Virginia Dr. Martin Luther King, Jr. State Holiday Commission. She also chairs the Board of Zoning Appeals for the City of Huntington.

With more than 25 years of experience as a communications professional, her career began in public broadcasting, moving quickly to network television, rising through the ranks, becoming the director of operations and new media for the Disney/American Broadcasting Company (ABC). Proctor also has practiced as a communications consultant to executives assisting in the development and implementation of strategies to solidify long-term business objectives.

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